Support

There's no public support email yet. We're still setting up our support inbox, so we can't give you an address or a response time today. Until it's ready, the best places to get unstuck are Troubleshooting & FAQ and the read-only diagnose tool (GET /v1/apps/<app>/diagnose, or diagnose_app over MCP), which cover most deploy problems. This page will list the address as soon as it exists.

When you contact us, include your account email, the app name, the time it happened (with your timezone) and what you ran. Never send API keys, passwords or DATABASE_URL values; we'll never ask for them.

Security issues: see the security page.

Many answers are in Troubleshooting & FAQ.